PhD (Organisational Behaviour), Masters in Urban and Regional Planning, BSocSc, BA.

Ngao has 28 years of experience in people, leadership and strategy, primarily in financial services and has served in various senior management and executive positions. She was a partner at the Heidrick & Struggles Johannesburg office and a member of the firm’s global leadership consulting practice. Before that, she was Executive Director for Human Resources and Transformation at MMI Holdings.

Ngao has a wealth of experience in financial services, OEM, executive education and infrastructure consulting sectors. She currently serves on the boards of Sanlam Developing Markets, Safrican Insurance Company and Zutari.